Frequently Asked Questions | FAQ
Which payment methods do you accept?
We are currently accepting almost every form of payment. If you book and pay online we have PayPal as on option. If you need to use a different form of payment we can also set that up. We can send an invoice through Square, we also can accept payments through CashApp, Venmo and then always Cash. We Do Not accept Checks.
Does the price include setup and delivery?
Setup is included in the price. Delivery is free for the first 15 miles. For every additional 15 miles there will be a $25 fee added.
When is payment due? How far in advance do we need to book?
When you book is up to you, but a 50% deposit is required to reserve your rental date with the remainder due before setup. We work on a first come, first serve basis and are unable to hold your date without a deposit. If you want to book online it needs to be done a week prior to the event.
What type of surfaces can the inflatable be set up on?
We will setup on grass, concrete, and asphalt. Anything set up on dirt will automatically be billed a $50.00 cleaning fee. We do not set up on mud and/or gravel.
What areas do we deliver to?
We deliver and set up to all surronding areas including but not limited to Woodruff, Mauldin, Simpsonville, Roebuck, Moore, Fountain Inn, Laurens, Greer, Taylors, Piedmont, Greenville, and Spartanburg.
What happens if I need to cancel?
If for any reason you need to cancel; we will hold your deposit for up to a year so we are able to guarantee you another date when you are ready to reschedule. Just let us know and we will be happy to apply that to your new rental.
Are we insured?
Yes we are insured through Cossio Insurance Company. If you need proof or extra coverage just let us know in advance and we will get it for you.
When do we deliver and pick up?
We try to have everyone's inflatable set up before 12PM and picked up the following day around the same time when able to. We cannot give an exact time due to serving multiple different areas but will be set up before your event. Please give exact time of your event so we can be sure to have it set up prior to the event.
My question wasn't listed.
If we do not have your question on here please contact us by email or text/call us at 8645040116 or 8643502541