Frequently asked questions
Which payment methods do you accept?
We are currently accepting Visa, MasterCard, American Express and Discover Card along with popular apps such as PayPal, Cash App, and Venmo.
Does the price include setup and delivery?
Setup is included in the price. Delivery is free for the first 15 miles. For every additional 15 miles there will be a $25 fee added. A discount will be added if picked up. (Only smaller units can be picked up).
When is payment due? How far in advance do we need to book?
When you book is up to you, but a 50% deposit is required to reserve your rental date with the remainder due before setup. We work on a first come, first serve basis and are unable to hold your date without a deposit.
What type of surfaces can the inflatable be set up on?
We will setup on grass and concrete. Anything set up on dirt will automatically be billed a $50.00 cleaning fee. We do not set up on mud and gravel.
What areas do we deliver to?
We deliver and set up to all surronding areas including but not limited to Woodruff, Mauldin, Simpsonville, Roebuck, Moore, Fountain Inn, Laurens, Greenville, and Spartanburg.
What happens if I need to cancel?
If for any reason you need to cancel; we will hold your deposit so we are able to guarantee you another date when you are ready to reschedule. Just let us know and we will be happy to apply that to your new rental.
Are we insured?
Yes we are insured through Cossio Insurance Company. If you need proof we are more than welcome to provide a copy of a certificate of insurance.
When do we deliver and pick up?
We try to have everyone's inflatable set up before 12PM and picked up the following day around the same time. We cannot give an exact time due to serving multiple different areas. Please give exact time of your event so we can be sure to have it set up before the event.